Chat with us - StepToSupport

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Need to talk about it? 

Taking the first step to support can be challenging, and sometimes you may need someone to talk to in real-time. Our chat service is designed to provide a listening ear, answer your questions about different options, and guide you towards the most suitable services that can assist you further. Whether you’re seeking information, resources, or guidance, our chat representatives are here to support you with empathy and understanding. We want you to feel comfortable reaching out, knowing that you will be met with a confidential space to express your concerns. While our chat support is not intended to replace therapeutic services, we aim to provide valuable information and help you find the appropriate resources tailored to your needs.

Before you enter the chat, please consider carefully the following information:

For security and anonymity reasons, you should neverdisclose any personal information about yourself to our chat representatives. Personal information is any information that could identify you, such as your name, age, address or contact details.
If you do disclose information about yourself and also provide information that leads the representative to believe you are at risk of committing a sexual offence against a minor or that a child is at risk of harm, the representative may be required by law to report the information they have to the relevant authorities.
By clicking on the button to enter the chat, you will be automatically redirected to a private end-to-end encrypted conversation with a
Anonymous username and password tokens have been automatically generated for you.You must use the details provided in order to access the c This is to protect your anonymity.

Chat with us