Cookie Policy

What is a Cookie?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookie

Cookie Policy

Of Stepto.Support Website

This document informs Users about the technologies that help this Website to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User’s device as they interact with this Website. For simplicity, all such technologies are defined as “Trackers” within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker. For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type Tracker.
This Website uses Trackers managed directly by the Owner (so called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Owner or the relevant provider. Some of them expire upon termination of the User’s browsing session.

In addition to what’s specified in the descriptions within each of the categories below, Users may find more precise and updated
information regarding lifetime specification as well as any other relevant information — such as the presence of other Trackers —
in the linked privacy policies of the respective third-party providers or by contacting the Owner. This Website uses so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service

What are your rights?

 The stepto.support website does not provide the option to visitors to enable or disable the use of cookies. When you accept this cookies policy, a set of cookies identified as necessary is placed on your device. If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly. Please note that you have rights as a data subject with respect to the information processed through cookies. For details, see our Privacy Policy

In case of any request or complaint or if you need more information about the processing of your personal data or your relevant rights, please contact our coordination team.

Cookies Plugin

The stepto.support website uses the CookieYes plugin for collecting cookies. The CookieYes GDPR Cookie Consent plugin will assist you in making your website GDPR (RGPD, DSVGO) compliant by adding a cookie banner to your site. Additionally, this GDPR WordPress plugin also supports cookie compliance with the LGPD of Brazil, CNIL of France, and the California Consumer Privacy Act (CCPA/CPRA) which is a state statute intended to enhance privacy rights and consumer protection for residents of California.

The CookieYes GDPR Cookie Consent Plugin uses the following cookie only:

  • cookieyes-consent – CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors.

Website: https://www.cookieyes.com/

Privacy Policy: https://www.cookieyes.com/privacy-policy/

© 2025 CookieYes. All rights reserved. CookieYes Limited is registered in the UK. Company no. 13074037.

Matomo Analytics Plugin

Matomo Analytics was designed with privacy in mind. Simply by using Matomo, the 2PS project will ensure that all of your valuable information is private and owned by one person (you!) and that your website respects your visitors’ privacy. If you need to have data stored in a specific country and are looking for additional data sovereignty, you can achieve this with Matomo On-Premise. The source code of the software is open-source so hundreds of people have reviewed it to ensure it is secure and keeps your data private.

These privacy features, along with the open and decentralised nature of Matomo, mean that users’ privacy is respected. By disabling cookies in the tracking settings , you might not need to ask for any cookie or tracking consent if the GDPR or ePrivacy applies to you (learn more).

  • mtm_consent_removed – Created by Matomo when you’re asking your users for consent. CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors  – Duration: 1 year 1 month 4 days
  • _pk_id.* – Matomo set this cookie to store a unique user ID, but does not collect any personally identifiable information. – Duration: 1 year 27 days
  • _pk_ses.* – Matomo set this cookie to store a unique session ID for gathering information on how the users use the website – Duration: 30 minutes

Matomo Website: https://matomo.org/

Matomo Privacy Policy: https://matomo.org/privacy-policy/

Google Analytics

Google Analytics is used to understand how visitors interact with the website. Google Analytics sets cookies to help track and analyze website traffic and user behavior. These cookies do not store any personal information about you. Here are the Google Analytics cookies used:

  • ga* – This refers to other cookies associated with Google Analytics that are used for various tracking purposes, such as session identification and request rate management. These cookies contribute to gathering page view data and other site interaction metrics.
  • _ga – This is the main cookie used by Google Analytics to distinguish individual users. It assigns a unique ID (called a Client ID) to each visitor, allowing the tracking of user interactions across sessions and pages without storing personal information. The _ga cookie helps website owners understand how users engage with their site and lasts for up to two years unless manually deleted by the user​. Duration: 1 year 1 month 4 days.

WordPress Cookies

WordPress sets several essential cookies to manage user sessions, authentication, and personalized settings. These cookies help ensure a smooth user experience and are required for certain website functionalities. However, WordPress cookies will only work in regular browsing sessions and will not be stored or function if you access the website in private/incognito mode.

Below are the WordPress cookies used on this website:

  • wordpress_logged_in_* – WordPress sets this cookie after a user logs in to remember their session and provide access to personalized content. It is required for authentication but only functions in standard browsing sessions. Duration: Session (expires when the browser is closed)
  • wordpress_sec_* – This is a secure session cookie set by WordPress to maintain a logged-in state and protect user authentication. It enhances login security but does not store personal data. Duration: Session
  • wp-settings-* – WordPress sets this cookie to save user-specific preferences, such as admin panel layout and interface customizations. It is only applied if you are logged in and using a regular (non-private) browser session. Duration: Persistent (but not available in incognito mode)

Since these cookies are session-based, they are removed when you close your browser unless you are using a persistent login setting. If you access the site in incognito or private mode, WordPress cookies will not function, and login states or preferences will not be retained.

For more details, visit the official WordPress privacy page: https://wordpress.org/about/privacy/

Cookie Categories

Based on the cookies mentioned above, they are categorized into two groups: Necessary Cookies and Analytics Cookies. Each category serves a distinct purpose in enhancing your experience on our website.

Necessary Cookies

Purpose:

Necessary cookies are essential for the proper functioning of the website. These cookies enable basic features like logging in, storing preferences, and completing transactions. Without these cookies, certain features of the website may not work as intended.

Why We Use Them:

Necessary cookies ensure that you can navigate the website and access essential functionalities. These cookies do not collect information for marketing purposes or track your behavior across other websites.

Cookies in this category:

  • WordPress Cookies
  • CookieYes Consent Cookie

 

User Behavior Cookies (optional)

Purpose:

These cookies help us understand how visitors interact with the website by collecting and reporting information in an anonymous form. These cookies assist in analyzing website traffic, improving content, and optimizing the overall user experience, based on their geo-location.

Why We Use Them:

User Behavior cookies provide valuable insights into user behavior, helping us make informed decisions to enhance the website’s performance and content. These cookies do not collect personally identifiable information unless explicitly provided by the user.

Cookies in this category:

  • Google Analytics Cookies
  • Matomo Analytics Cookies
  • Matomo Consent Cookie